Privacy Statement

BC Transfer Guide is committed to protecting your privacy. BC Transfer Guide may collect, use and disclose your personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA) and other applicable legislation. The purpose of this privacy statement is to inform you of the personal information that may be collected from you when visiting BC Transfer Guide website and for the delivery of BC Transfer Guide programs and activities, and how that information may be used.  

BC Transfer Guide collects personal information under the authority of section 26(c) and (e) of FIPPA.  

Personal Information means recorded information about an identifiable individual other than their business contact information. Personal information includes things such as gender, age, personal address information, ethnicity, financial information, registration, course, educational credit and grades information, ID numbers and any other data assigned to an individual. 

Collection of Personal Information 

This policy covers our treatment of Personal Information that we collect, either through communications or interaction we may have with you (such as emails, including the Contact Us Form, telephone conversations, face-to-face or written correspondence) or through our website. This policy also covers our treatment of any information shared with us by third parties. 

What personal information is being collected? 

Personal Information collected from you includes information collected as a result of your visit to the BC Transfer Guide website and/or information included in your communications or interaction with BC Transfer Guide services (such as emails, including the Contact Us form, telephone conversations, face-to-face, online meetings, or written correspondence); and any information about you that is disclosed to BC Transfer Guide by third parties as a result of your use of BC Transfer Guide services. 

This website uses Google Analytics with IP Masking to better understand how visitors engage with our sites. You can learn more here: https://www.google.com/policies/privacy/partners/. BC Transfer Guide monitors traffic patterns, site usage, and related site information and may collect or compile certain information that is not personally identifiable in order to make BC Transfer Guide more useful by learning about the number of visitors and by monitoring traffic patterns and the types of technology that visitors use. 

  • The web browser and operating system you are using; 
  • The date and time of the visit; 
  • The pages or services accessed; 
  • If you were on another website before visiting BC Transfer Guide, the URL (web address) of that previous website if it referred you to BC Transfer Guide; 
  • The URL (web address) of the first website you visit immediately upon leaving BC Transfer Guide if you were referred to that website by BC Transfer Guide; 
  • The Internet Protocol (IP) network domain name (e.g. shaw.ca) and address (e.g. 192.10.100.20) of the computer you are using. IP address and domain are identifiers that may be used to distinguish between users and identify your internet service provider or your computer itself. 

Cookies 

BC Transfer Guide collects information about your visit, including personal information, through the use of cookies. A cookie is a small file stored on your computer by your web browser when using some websites and may remain on your computer after the Internet session finishes (until the cookie expires or is deleted by you). 

Use of Personal Information 

The purposes of the collection include providing you services, doing research, program planning or evaluation, and communicating with you. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise.  

Social Media Platforms 

Our online services include social media platforms, such as the YouTube button, LinkedIn button, and the X App button. These platforms may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media platforms are hosted by third parties. Your interactions with these features are governed by the privacy policy of the company providing it. In accordance with the terms of service and privacy policies of social media platforms, this document serves as notice that by posting comments to any BC Transfer Guide social media account you are consenting to the collection of the information you provide. 

Access to and Correction of Personal Information 

Upon receiving a written access and/or correction request, and where the identity of the requestor can be confirmed, information held by BC Transfer Guide that is identifiable to the requestor, as well as information on all use and disclosures of that information, will be released to the requestor except where that release is not required or is prohibited by law, and if necessary BC Transfer Guide will correct the Personal Information of the requestor. 

Where appropriate, BC Transfer Guide may instead transfer your request to a third-party government body or educational institution if the information was provided by or for that third party, that third party was the first to obtain the information, or the information is in the custody or control of that third party. Your rights to access your Personal Information are not absolute. We may deny access when denial of access is required or authorized by law. 

Is My Personal Information Secure? 

BC Transfer Guide takes reasonable steps to ensure that your Personal Information is kept safe from loss, unauthorized access, modification, or disclosure. You control what Personal Information you provide to BC Transfer Guide. You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. We cannot guarantee the confidentiality or security of any email communications or information sent by you to us via email. 

Retention of Personal Information 

Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection, or as may be required or permitted by law, after which time it will be made anonymous, destroyed or transferred to a relevant government body, organization, or educational institution. Information that you may provide to BC Transfer Guide that is in excess of what is necessary for the identified purpose of collection will not be retained by BC Transfer Guide.  

Changes to this Privacy Policy 

BC Transfer Guide regularly reviews all of its policies and procedures, and we may change this policy from time to time, in accordance with BC privacy legislation, and such changes will be effective from the date of revision and posting on our website. Changes to this policy may be made without direct notice to you. 

 

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact: 

Privacy Officer, 709-555 Seymour St., Vancouver, BC, V6B 3H6; info@bccat.ca  

Last updated: July 2025